Investigations

Protecting patients from harm requires the fostering of a culture that focuses on system and process improvement.

Strengthen your culture by empowering teams to own the safety improvement efforts benefiting their patients.

The investigations module supports apparent and root cause identification, and ensures appropriate review and prioritization of actions based on risk to the organization. Datix is flexible and can be tailored to your specific model. It enables widespread dissemination of learning and ensures recommendations are acted on.

Integrate with Enterprise Risk Register

Datix Enterprise Risk Register can be populated with identified risks to feed  into the organization’s enterprise risk program. Visibility into the safety program enables ERM programs to support prioritized risks and related actions as they align with overall risk prevention and improvement strategies.

Reporting the conclusions and improvements

Aggregation of cause and action activity provides fuel for your safety culture so teams see the commitment to reducing preventable harm. Safety programs should produce tangible improvement to prevent harm, and measuring actions and cause activity demonstrates these benefits.

Transparency and Accountability

Teams collaborate online with access to event details and findings as the investigation is conducted. Actions are assigned to nominated individuals  with due dates and reminders. The team can review the status and details of their suggestions as they implement prevention efforts.

Managing prevention for the enterprise

Datix analyzes actions as teams complete their planning and identify enterprise level prevention opportunities. Escalating high priority opportunities while holding on other actions allows the enterprise to manage action plans on an iterative basis enabling effective changes. 

Support a closed loop system

Lessons learned from investigations can be published through Datix Safety Alerts to enable widespread dissemination of learning, as well as ensuring recommendations are acted on. Datix supports a closed loop system, monitoring the reduction in harm.

Route actions for prioritization

Where actions require resources beyond the team’s control, Datix routes actions to leadership for organizational prioritization. Aligning resources, tracking short term fixes, and coordinating improvement efforts for the enterprise enable effective changes that help to prevent harm.

Testimonials

The highly configurable nature of Datix software gives Mercy a tool to accurately reflect its current and future patient safety culture and processes
Dr. Peter Brawer Mercy
We were particularly impressed by the Datix leadership team who took an active interest in helping us make tangible improvements
Dr Alan Forster Ottawa Hospital Research Institute
The implementation approach has helped foster a safety culture based on a more consistent, just and transparent reporting and learning environment
Annemarie Taylor BC Patient Safety Learning System
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We will respond to your query and deal with your personal data in accordance with our Privacy Policy. If you are an organisation already benefitting from, or likely to benefit from, Datix’s products and services, we may get in touch with you to consider this further.