Communication

Failures In Communication
20th November 2015

Failures in Communication – “…things we don’t know we don’t know”

I would like to address some egregious instances where communication of important facts simply never occurred

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Patient Safety At The End Of Life
21st October 2015

Patient Safety at the End of Life – The Importance of “That” Conversation #2

Last month I began the story of end of life discussion and the importance of setting the stage for these conversations before they become urgent matters at hand

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Patient Safety At The End Of Life
30th September 2015

Patient Safety at the End of Life – The Importance of “That” Conversation #1

Sadly, too many patients and too many doctors and nurses do not navigate end-of-life care issues succinctly or even compassionatel

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Keeping An Eye On The Prize
19th August 2015

Stereotyping and Communication – Keeping an Eye on the Prize

Our ability to communicate effectively and compassionately in a multicultural society is influenced by many factors.

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Culture Of Candour
21st July 2015

“Culture of Candour” trumps “Duty of Candour”

​The Government of England passed legislation requiring institutions to inform patients, of instances where patients have been harmed as a result of “errors”.

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Navigating Stormy Seas
17th June 2015

Informed Consent, Patient Safety and Navigating Stormy Seas

Informed Consent, Patient Safety and Navigating Stormy Seas “Doctor, what would you do if Sally were your child?”

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