In our Datix Insights feature we offer our own unique perspective on the news, what it means for the patient safety landscape, potential effects on our customers and recommendations on how to deal with new regulations and guidance.
In response to the Gosport Inquiry the secretary of State for Health has announced plans for new legislation to compel NHS Trusts to report annually on how they have dealt with staff concerns over patient safety. This included more protection for whistleblowers. Further details were not provided during the announcement but that it will be a matter for Parliament to consider.
In addition to this announcement, other measures put forward include the CQC reviewing how it regulates Duty of Candour.
In 2017/18, 6768 cases were raised with the Freedom to Speak Up Guardians in 2017/18. The National Guardian’s Office does not record data on how concerns were handled and at the time of writing there is no legislative requirement to do so. Gosport highlighted that more work needs doing to protect those who come forward with concerns about the safety of patients. With limited information about how whistleblowing is managed from organisation to organisation it can be of little comfort to families affected that when staff raised concerns, it is not clear how those concerns were managed. This announcement could be the first step towards organisations being required to show that they don’t just have ways for staff to raise concerns but that the concerns are recorded and that the record shows how they handle concerns once they are raised.
Have you considered how you will record concerns raised by your staff in a safe and confidential way?
Do you have the tools you need to maintain an accurate record? Are you committed to providing the means for your staff to feel confident that they can raise concerns and know that when they do, an accurate record will be made?
If we at Datix can support you with your needs, please contact us.