If this is a lingering question for your executive team, then let’s address that first.
As healthcare continues to shift to a value-based system, improving outcomes and tracking both processes and results has become a strategic imperative. While paper-based systems may have worked a decade or two ago, learning from the vast amounts of patient safety and quality improvement data being collected by your organization now requires substantial computing power.
Second, without patient safety software, you are likely to miss opportunities to reduce medical errors simply because you can’t see the patient safety forest for the trees. With patient safety software, you are able evolve to a true learning organization, with the software identifying trends in the data that data analysts – no matter how skilled they might be at Excel – simply aren’t able to do.
Third, to ensure alignment with the healthcare metrics that are now at the forefront of the current value-based system, your patient safety and enterprise risk management solution should include – at a minimum – the ability to record, track, analyze, and report on incidents, patient experience, claims, and complaints.
Let’s Drill Down
But that’s not all your software system should do. To effectively reduce the frequency and impact of adverse events, your software needs to provide incident reporting, learning, and resolution tools that measurably improve safety, quality, and experience for all stakeholders. This includes:
Vetting Your Vendor
Although the software package you are evaluating might look great on the surface, make sure you conduct due diligence on the software vendor. Here are a few things to ask your potential software partner:
Datix prides itself on being the global leader in risk management technology and improving healthcare safety outcomes. We are 100% focused on healthcare and committed to reducing the frequency and impact of adverse events. As such, our single focus is to provide the tools that allow your organization to measurably reduce patient harm while improving safety, quality, and experience. If you are ready to get started, then so are we.