Compassion, Empathy, Sympathy and Action to Counter Disruption
“It was the best of times… it was the worst of times…”
Getting Patient Safety Right with Just Culture “If I had a Hammer…I’d Hammer out Justice…”
A “Just Culture” is all about improving within a context where incidents are reported for the purpose of learning.
Just Culture for Reckless Bullies with Sauce Béarnaise and New Potatoes
Healthcare professionals are committed to providing safe care. We don’t intend to harm patients. Unfortunately, however, our shortcomings may lead to harm.