Simplifying the Patient Safety Experience

To address patient safety incidents and minimize their possible effects, Datix has designed a cyclical format for capturing, evaluating, strategizing, implementing, and assessing negative outcomes.

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The number of factors that lead to patient safety incidents is unimaginable.

Often, these factors go entirely unseen until its too late, resulting in serious setbacks, harm, and even death. Identifying these causes can seem impossible without the proper means. And, if left uncontested, these issues can run rampant in healthcare organizations.

To overcome this, healthcare providers need tools that provide the highest quality of care to their patients while simplifying their roles and duties. This includes the means to identify underlying causes and remedy them by the quickest, simplest, and most-effective methods available.

The Datix Quality Improvement Loop

To address patient safety incidents and minimize their possible effects, Datix has designed a cyclical format for capturing, evaluating, strategizing, implementing, and assessing negative outcomes. By designing a system that works by supporting each step with the steps that proceed them, Datix has been able to help healthcare executives better understand and solve adverse events.

The five-step process of the Quality Improvement Loop guarantees that safety events are always handled thoroughly. This is achieved by maintaining that if, by the end of the five-step process, a clear solution is not identified, the loop repeats itself, taking into account all information gathered through previous attempts.

Simplifying the Process with Web-Based Information

A long-time contributor to poor results in patient safety analyses has been the physical filling out and storing of data. This time-consuming process is a hinderance to healthcare providers, as it takes them out of the problem-solving loop and leads their attention elsewhere. Through the Datix Quality Improvement Loop, all information pertaining to safety events is uploaded, stored, and recalled from digital, web-based files. This not only limits the amount of time spent recording information, but also makes data much more reliable and easier to call upon.

Promoting Teamwork and Collaboration

By eliminating many of the traditional roadblocks associated with analyzing adverse events, Datix helps to promote teamwork and collaboration among staff. The information collected through the Quality Improvement Loop is designed to be accessed by anyone in a healthcare organization with access to their system. This means that staff is encouraged to work not as individuals, but as a cohesive whole.

Fostering teamwork is not only good for identifying root causes, but also for strengthening workplace bonds and minimizing destructive behavioral patterns, such as favoritism, blaming, and seniority. When these barriers are shed, staff can be free to perform their duties without being deterred by petty disagreements.