Avoiding Miscommunication by Promoting Information Sharing

To prevent potential miscommunication, healthcare providers should implement web-based forms to foster clear and concise information sharing.

2 21 Datix Blog Image 01

In healthcare organizations big and small, from private care facilities to large hospitals, one of the greatest contributors to medical and clerical errors is miscommunication among staff.

Improper data filing, lack of access for medical providers, and old paper filing systems are only a few of the causes for the disorganization that runs rampant in so many healthcare organizations. To remedy this, it is crucial that healthcare providers entrust the aid of web-based forms and modern software systems to circumvent common pitfalls and reinforce the necessity for clear and concise information sharing.

Transforming Intercommunication with Integrated Software Modules

The healthcare industry doesn’t typically allot for much free time. Ambulance services, hospitals, outpatient clinics, and doctors’ offices are regularly overworked and overstressed, with their steady influx of patients requiring constant attention. This means that communication among staff isn’t always the most thorough, and with dozens or hundreds of patients to consider, it can be downright insufficient.

Using integrated software systems and modules allow healthcare organizations to build company-wide platforms for uploading, viewing, and editing pertinent health information, including patient records, adverse events, and protocols. With the aid of portable devices, such as tablets and smartphones, this information can be accessed easily regardless of time or location. This not only helps streamline the experience for providers, but also ensures a more thorough and comprehensive system for communicating amongst staff and departments.

Giving Patients a Voice

Unfortunately, it is not uncommon for patient concerns to be sidelined for healthcare providers to better concentrate on their duties. When this happens, patients can easily become stressed and uncertain about their treatment plans, leading to further health complications and lowered patient satisfaction.

By providing patients a voice through patient feedback forms, healthcare providers can improve patient satisfaction while getting better insight into the concerns and needs of those they treat. This can significantly improve health outcomes and reduce the risks associated with safety incidents.

Supporting Adverse Event Solutions

In a perfect world, there would be no need for correcting adverse events. In the real world, however, incidents are inevitable, though hopefully rare. When incidents do occur, it is imperative that every step be made toward understanding their root causes and reversing their effects.

Through integrated information sharing, healthcare providers can gain improved access to important data necessary for solving issues and preventing similar incidents from occurring in the future. This helps guarantee that patients are given the utmost care and attention when something happens to threaten their well-being.

In addition to helping solve adverse events, improved sharing practices can transform the way staff communicate and interact with one another on daily basis; strengthening workplace morale and reducing disorganization.