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Services

Our professional services team is equipped with specialists in healthcare information technology and dedicated to maximising your return on investment and improving patient safety

Our professional services team is equipped with specialists in healthcare information technology and dedicated to maximising your Datix return on investment.

We provide expert advice which achieves results; such as reducing adverse events, enhancing efficiency, and improving patient experience.

We are with you every step of the way, navigating through the project lifecycle; from installation and setup, to training and health checks.

Health Checks

Get the best results from your system by participating in periodic Health Checks. These reviews allow project managers to identify areas of good practice and provide recommendations for enhancements, which will allow your system to operate at full potential.

Integration

Integrate Datix with other electronic systems to streamline your information flow and simplify data manipulation across multiple platforms. Our integration allows current data to automatically populate within Datix, reducing errors and resulting in more accurate information. Not only will you save reports time by reducing manual entry, you can also immediately alert your staff of events, even when they are on-the-go.

Integrate Datix with your:

  • Email/SMS/Paging system
  • Drug formulary
  • eTriggers
  • Patient demographic information (EHR/ERM/ADT)
  • Staff demographic information (ESR/HR)
  • Active Directory
  • Upgrades

Project Management

Our project management team understands organisational requirements and uses their knowledge to improve quality and reduce cost. We promote best practices and offer design recommendations, as we refine the application to optimise results, while remaining on-time and on-budget.

Our Approach

We continually strive to improve Datix for our users. We use your feedback and our extensive industry research, to create a major release every year with new functions and features. We also provide service packs as needed, to enhance user experience and optimise system behaviour.

Upgrades can be installed based on your schedule, according to your change control process. If you do not have the resources to install new releases, Datix offers an upgrade service and our technical team will complete the upgrade on your behalf. Please click on the button below for a quote.