Patient Safety and Healthcare Risk Management System

Patient Safety

“It may seem a strange principle to enunciate, as the very first requirement in a hospital, that it should do the sick no harm” - Florence Nightingale.

Healthcare is a high risk industry and the harm done to patients by health and social care organisations remains a significant public health issue. Our passion is to help reduce this risk.

Incident Reporting System

We have been working with frontline healthcare staff for 25 years. Our web based incident reporting system reflects their experience and needs. We get the balance right between simplicity and complexity, ensuring that incident reporting for adverse events becomes a desire, not a burden.

Risk Management System

Effective governance demands an integrated approach to risk management by building a strong risk framework. Combined with a powerful database of incidents, Datix provides risk register tools to help organisations understand patterns of risk, anticipate future adverse events and take effective and sustainable corrective action.

Learning and Sharing

Converting data into information and information into decision making are at the heart of Datix. Our reporting tools are highly flexible and simple to use. Reports can be shaped according to the user: from a detailed action plan for a clinical specialist to a summary “patient safety dashboard” for the board.

Continuous Improvement

Datix is a committed stakeholder in the patient safety software and service user safety community and we now support some of the largest incident reporting systems in the world. We enable shared learning through our active user groups and our sponsorship of educational initiatives. We also continue to invest significantly in product research and development.

Patient Safety Incidents - Clarity in Definitions Matters!

There is a conundrum in patient safety incident classification that arises because of conflicting opinions regarding just what is or is not an incident! The primary reason for classifying incidents is to identify learning.... read more